Bylaw Offi­cer Cer­ti­fi­ca­tion Train­ing: Tes­ti­mo­ni­als

Good intro­duc­tion and refresh­er for both new and expe­ri­enced staff. I like the adap­ta­tion of the NUFF mod­el and police tac­tics to the bylaw world. Some good real world sce­nar­ios. - Anony­mous 

You are a great speak­er Kris. I enjoy your abil­i­ty to make it fun yet seri­ous at the same time. — Anony­mous 

Good inter­ac­tions with class. Over­whelm­ing­ly pos­i­tive and play­ful. Real world sce­nar­ios. - Anony­mous 

Very clear instruc­tion and obvi­ous strong knowl­edge of sub­ject mat­ter by both instruc­tors. Two instruc­tors offered a var­ied per­spec­tive and teach­ing style. Course was imple­ment­ed by the build­ing of team envi­ron­ment. — Anony­mous 

Kris, ener­gy, sense of humor, thor­ough, detailed, engag­ing, and fun. Loved the sims train­ing and the train­ing over­all. Loved the whole course. - Anony­mous 

As my first ever use of force train­ing this was an excel­lent intro­duc­tion into self defense. A coop­er­a­tive and fun learn­ing expe­ri­ence that brough our team close togeth­er. Both instruc­tors were pro­fes­sion­al, kind, and fun when need­ed to be. - Anony­mous 

(liked) Self defense. Pro­tec­tion. Prop­er ways to use asp/ OC spray. — Anony­mous 

Things I nev­er con­sid­ered while on the road, things to think about while on the road (patrol), ways to stay safe and always remem­ber impor­tant things in life is fam­i­ly. - Anony­mous 

Drills were well con­duct­ed and edu­ca­tion­al, examples/ sto­ries to go with con­cepts or learn­ing mate­r­i­al was help­ful, this course builds con­fi­dence. — Anony­mous 

Speed to which sides were cov­ered was very effi­cient, pos­i­tive atti­tude and eager­ness to share knowl­edge and expe­ri­ences, clear con­cise direc­tion, encour­age­ment when mis­takes were made, real life sce­nar­ios and aware­ness of cur­rent social cli­mate to keep us safe and set us up for suc­cess. — Anony­mous 

Enjoyed sce­nar­ios. Please ensure con­tin­ued use of sce­nar­ios and self pro­tec­tion. Legal frame­work nec­es­sary for Bylaw, Man­ag­ing Aggres­sive Peo­ple- Good infor­ma­tion. Thank you for help­ing us be safe and allow­ing us to increase our aware­ness. We will be bet­ter offi­cers for this course. — Anony­mous 

I loved the phys­i­cal hands on train­ing. It real­ly helped me with my con­fi­dence. I also appre­ci­at­ed the abil­i­ty to sug­gest a case sce­nar­ios that I came across in my work. — Anony­mou s 

Learned so much! Would have nev­er thought to lean into a right hook. The say­ing the body cant go where the mind has nev­er been, have a plan so when it hap­pens you have a start­ing place at least. — Anony­mous 

Loved the phys­i­cal part of day 2 and learn­ing trans­port­ing clients on day 3. Also, thank you for hav­ing a look at our shel­ter and sug­gest­ing some small changes that will help keep us safe. — Anony­mous 

Sce­nar­ios were good, good to see sit­u­a­tions from oth­er per­spec­tives (Men­tal Health/ Bylaw), High­light­ing the impor­tance of debrief­ing for the team- good info. I feel safer and more effec­tive doing my job. — Anony­mous 

I felt that the 3 day course was awe­some. I have gained con­fi­dence and strength from this. Every­thing that was act­ed out was very close to the real thing. Both instruc­tors were very good and clear about the exer­cis­es, which were all very fun. I have a learned lots! Thank you! — Anony­mous 

Force train­ing. Sce­nar­ios. Escape routes. Being aware of what needs to be worked on for the safe­ty of cowork­ers and myself. Chang­ing pat­terns of think­ing. Bring­ing togeth­er dif­fer­ent groups. All and all, great train­ing. — Anony­mous 

Phys­i­cal tech­niques, where to stand at a door (door knock), wide birth at halls and cor­ners to have a bet­ter view of a sit­u­a­tion and to not star­tle a per­son, where bets to have sub­ject in a car while trans­port, if client in front seat (door knock on hand or ham­mer fore­arm), be more aware of envi­ron­ment- foot up on rock, great feed­back on our tech­niques. — Anony­mous 

Sce­nar­ios were very applic­a­ble and real­is­tic and love the diver­si­ty of the group because it brought us new per­spec­tives. Phys­i­cal train­ing- good amount of time. Maybe add some train­ing on how to get out of either being held against wall or pushed on ground. — Anony­mous 

Legal author­i­ty huge- being con­fi­dent in what you know. — Anony­mous 

Thank you, Kris. Hap­py to begin my career in bylaw with this skill set. Exer­cis­es and prac­ti­cal appli­ca­tions of these inter­me­di­ate weapons has been very help­ful and com­pre­hen­sive to our scope in bylaw. - Anony­mous 

Loved the work­outs. Course well pre­sent­ed. Great stress on defense and self care. - Anony­mous 

Ener­getic and fun train­ing. Mose rel­e­vant train­ing for Bylaw Enforce­ment Offi­cers. Focused on real life sce­nar­ios that offi­cers face and build con­fi­dence to deal with worst case sce­nar­ios. - Anony­mous 

I real­ly enjoyed the full sit­u­a­tion­al drills: baton, OC, insti­ga­tor, and dual offi­cer cuff­ing. - Anony­mous 

Great course. Per­fect blend of the­o­ry and prac­tice. Clear and under­stand­ing instruc­tion. - Anony­mous 

Great course. Deliv­ered very well. Love tac­tic deliv­ered and how they were deliv­ered. Instruc­tion was great. As an ex-police offi­cer, I feel like I got rid of the rust and learned a lot more than expect­ed. - Anony­mous

Course was infor­ma­tive. Full of knowl­edge and a great adult learn­ing expe­ri­ence. Helped re-trig­ger my police train­ing. - Anony­mous

(Liked) The hands-on train­ing. Pos­i­tive con­struc­tive feed­back. Con­fi­dent using tools. - Anony­mous

Course instilled con­fi­dence and val­i­da­tion in role as bylaw/ park­ing offi­cer. Kris (the owner/ instruc­tor) was patient, knowl­edge­able, and high­ly skilled in her deploy­ment of this course. - Anony­mous

Inter­est­ing and attrac­tive pre­sen­ta­tion. Pos­i­tive feed­back that builds con­fi­dence. Iden­ti­fy­ing risks that offi­cers face and how to safe­ly deal with. - Anony­mous

(Liked) Hands on, prac­ti­cal train­ing very use­ful and builds con­fi­dence. Drills and sit­u­a­tions were accu­rate and based on the real world. - Anony­mous

(Liked) Prac­ti­cal drills. - Anony­mous

I enjoyed the course and learned so much more. - Anony­mous

Instruc­tor was very well pre­pared. Deliv­ered the mate­r­i­al pro­fes­sion­al­ly and effec­tive­ly. Knowl­edge­able instruc­tor. Train­ing aids were very good. Lots of inert OC/ spray/ gloves/ gog­gles. Set up of the class­room was excel­lent, con­ducive to learn­ing. Demon­stra­tion of tech­niques very well done. Instruc­tor made it look easy. Pro­vid­ed good feed­back on how to improve. - Anony­mous

Liked the addi­tion of run­ning. OC spray always fun. Very com­fort­able with COVID pre-cau­tions. Thank you! - Anony­mous

I find it so help­ful when you repeat a cer­tain phrase that’s impor­tant. Active­ly mov­ing around the room and engag­ing us. Mul­ti­ple reviews for test. Tons of prac­tice and sce­nar­ios. - Anony­mous

Enjoyed all hand on com­po­nents- most valu­able aspect of train­ing for me. Pow­er­point mate­r­i­al was clear and con­cise. - Anony­mous

Great cov­er­age of mate­r­i­al. Loved the run­ning before tac­ti­cal response. Made it more real­is­tic. - Anony­mous

Great refresh­er course. Good pace to keep engaged. Prac­ti­cal exer­cis­es rein­forced knowl­edge. Expe­ri­enced instruc­tor. Light heart­ed. Good humor. - Anony­mous

Phys­i­cal direc­tions were clear for hand­cuff train­ing and OC. - Anony­mous

Cov­ered a lot of mate­r­i­al in one day. Pas­sion­ate about top­ics. Great refresh­er. Patient with us learn­ing new tech­niques- pain works as a learn­ing tool. Feel more con­fi­dent now. She (Kris) knows her stuff! — Anony­mous

Excel­lent com­mu­ni­ca­tion skills. Knowl­edge­able. — Anony­mous

Excel­lent. Clear con­cise train­ing. Goo demos. Lots of hands on. Good amount of breaks. — Anony­mous

Very knowl­edge­able. Engaged. Pos­i­tive. Team ori­ent­ed. Straight shoot­er. Real deal. Awe­some train­ing. — Anony­mous

Great instruc­tion and deliv­ery of mate­r­i­al. Enter­tain­ing and infor­ma­tion­al. Enjoyed hands on instruc­tion and prac­tice- Kris was real­ly good at cor­rect­ing our mis­takes and giv­ing tips. — Anony­mous

Pace was great. Inter­ac­tive. Lots of per­son­al expe­ri­ence. Hon­est. Prac­ti­cal. — Anony­mous

Kris, I always enjoy your enthu­si­asm and upbeat per­son­al­i­ty. I think you are doing a fan­tas­tic job keep­ing every­one engaged and pulling peo­ple out­side their com­fort zones. — Anony­mous

Like how infor­ma­tion was deliv­ered. — Anony­mous

Very clear com­mu­ni­ca­tion and teach­ings. Pre­sen­ta­tion was very well struc­tured and orga­nized. Open, inclu­sive envi­ron­ment. Good amount of break time to refresh. Over­all 10/10 deliv­ery and expe­ri­ence. — Anony­mous

Excel­lent com­mu­ni­ca­tion and expla­na­tion of the mate­r­i­al. Appre­ci­at­ed the video and break it down step by step of what was done well and what could have been improved. I liked that you asked us for our input and our expe­ri­ences. — Anony­mous

Kept the class engaged. Used recent exam­ples. — Anony­mous

(+) Address­ing the issues that will be raised at the begin­ning. Kept us engaged despite it being a very warm room. Talked through our sce­nar­ios mak­ing the train­ing spe­cif­ic to our needs and expe­ri­ences. Felt like a safe space to open up. — Anony­mous

Clear, con­cise. Per­ti­nent and use­ful infor­ma­tion. Use of extreme­ly rel­e­vant exam­ples. — Anony­mous

I enjoyed the real life exam­ples applied to the train­ing tech­niques. I appre­ci­at­ed Kris’s enthu­si­asm and real­ism when dis­cussing each top­ic of the train­ing. Very thor­ough dis­cus­sions going through each top­ic. Great job! — Anony­mous

Cov­ered a lot. Infor­ma­tion was clear, use­ful- espe­cial­ly com­mu­ni­ca­tion skills. Kris is pas­sion­ate about the mate­r­i­al- con­ta­gious pas­sion. — Anony­mous

Excel­lent fast pace, quick fire “on your toes”. Wealth of expe­ri­ence shown. Lis­tened atten­tive­ly. — Anony­mous

Re: Instruc­tors. Awe­some style (straight up-no bull$h!t). Expe­ri­enced. Knowl­edge­able. Pos­i­tive Atmos­phere. Goes the extra mile. — Anony­mous

Kris is great! She is a web of knowl­edge and kept the room inter­est­ed. I look for­ward to tak­ing this again. — Anony­mous

What ifs”- What a great idea! Real­ly nev­er thought of doing it, but will incor­po­rate into my prac­tice when I’m out. Great pre­sen­ta­tion. Thank you. — Anony­mous

I always enjoy the train­ing because of the first hand expe­ri­ence and sto­ries that you bring. Also enjoy that it is inter­ac­tive and you want dia­logue. — Anony­mous

Very clear and con­cise steps. Train­ing hands on step by step was thought­ful for those to whom every­thing was new. Came togeth­er real­ly well. Very per­son­able and approach­able (instruc­tor). Great pow­er­point. Very live­ly. — Anony­mous

Good com­mu­ni­ca­tion. Good inter­ac­tion with group par­tic­i­pa­tion. Clear instruc­tions. Well done. — Anony­mous

Appre­ci­ate your com­mit­ment to ensur­ing we under­stand what you are teach­ing. I liked Kris’s life expe­ri­ences on the job- exam­ples and sce­nar­ios. Pos­i­tive and upbeat atti­tude. Thank you. — Anony­mous

I liked.. the time to prac­tice, going through mul­ti­ple sce­nar­ios, and the repeats. (Kris) Great Instruc­tor.- Anony­mous

Prac­ti­cal train­ing with batons and OC spray. Use of curse words. Real world aspect. Hav­ing the entire team train­ing togeth­er. I had a great time. Thank you. — Anony­mous

Pace of the course was good. Equal amount of the­o­ry and prac­ti­cal. Pos­i­tive rein­force­ment.- Anony­mous

New skills. Great teacher. Great pow­er­point. Prac­ti­cal train­ing was the best. Very well pre­sent­ed. Thanks so much. — Anony­mous

Good com­mand pres­ence. Good instruc­tor move­ment. Rel­e­vant train­ing. Good humour. Good test review through­out. Awe­some knowl­edge. Thanks!- Anony­mous

Enjoyed the hands on prac­tice of hand cuff­ing tech­niques. — Anony­mous

Very good com­mu­ni­ca­tion. — Anony­mous

Help­ful to learn NUFF lev­els and how you need to artic­u­late in your reports.  — Anony­mous

Instruc­tor is ful­ly engaged. Knowl­edge­able. Straight shoot­er- does not sug­ar coat. The real deal. — Anony­mous

Easy to fol­low instruc­tion with through expla­na­tion of the top­ics we cov­ered. — Anony­mous

Real world expe­ri­ence. Con­fi­dence. — Anony­mous

Good pow­er­point. Enjoy how you (Kris) are hon­est in your pre­sen­ta­tion. — Anony­mous

Infor­ma­tive and rel­e­vant. — Anony­mous

Excel­lent hands on train­ing and align­ing rel­e­vance to bylaws. — Anony­mous

Great course. Very knowl­edge­able and expe­ri­enced instruc­tor. Rel­e­vant to our job. — Anony­mous

Very knowl­edge­able instruc­tor. Great per­son­al­i­ty. Stayed right on track for the Munic­i­pal­i­ties needs. Had to cov­er a huge top­ic in only a few hours. — Anony­mous

I found his class very infor­ma­tive and appre­ci­at­ed the ref­er­ences made to the var­i­ous acts. — Anony­mous

Fun, good pace, well artic­u­lat­ed, and good humoured. — Anony­mous

Instruc­tor was well informed. Fun atmos­phere. Good rel­e­vant infor­ma­tion. — Anony­mous

Friend­ly demeanour. Clear artic­u­la­tions. Will­ing­ness to learn more. Hum­ble and con­fi­dent instruc­tor. — Anony­mous

I enjoyed learn­ing about…Importance of know­ing legal aspects of tak­ing actions. Re: Use of force. — Anony­mous

You brought back real­ly good mem­o­ries and I real­ly enjoyed your (Kris) engage­ment with the class. The ses­sion was very infor­ma­tive and a great remind­ed to be awake at all times. — Anony­mous

Great course! I enjoyed the mate­r­i­al and it was pre­sent­ed with enthu­si­asm in a way that invit­ed every­one to open con­ver­sa­tion. — Anony­mous

Mak­ing us real­ize that at the end of the day we go back home to our fam­i­ly and that should be the moti­vat­ing fac­tor to be safe. — Anony­mous

Kris was fab­u­lous and extreme­ly knowl­edge­able in the course mate­r­i­al deliv­ered. Although tir­ing in role play­ing it was extreme­ly help­ful in learn­ing dif­fer­ent tech­niques. — Anony­mous

Enthu­si­as­tic teacher. Per­son­able. — Anony­mous

The train­ing was amaz­ing. Wish it was longer. The feed­back we got was per­fect, as it went over things we deal with on a dai­ly basis. Hope to do this again in the future. — Anony­mous

This was the most enjoy­able course I have ever tak­en. I was an aux­il­iary con­sta­ble for 10 years and the train­ing I was giv­en was noth­ing in com­par­i­son to yours. Tru­ly a great instruc­tor and look­ing for­ward to more cours­es that you offer. — Anony­mous

Pos­i­tive ener­gy. Kept my inter­est. Great to the point infor­ma­tion. Not a lot of filler. Fun!- Anony­mous

Awe­some instruc­tor. Knowl­edge­able.  Keep good inter­ac­tion. Phys­i­cal inter­ac­tion. Up beat. Engaged.- Anony­mous

Clear, con­cise com­mu­ni­ca­tion. Great demon­stra­tion. — Anony­mous

Good inte­gra­tion of the­o­ry while doing prac­ti­cal train­ing. Good review through­out to rein­force main con­cepts.- Anony­mous

React very well to class ideas and skill sets. Under­stands bylaw/ ani­mal con­trol use box force options. — Anony­mous

Was great! — Anony­mous

Fun. Infor­ma­tive. Prac­ti­cal Knowl­edge. Excel­lent class. — Anony­mous

Was good to cre­ate phys­i­cal stress to sim­u­late real world sit­u­a­tion. Very help­ful for self real­iza­tion. Team tac­tics was anoth­er great learn­ing expe­ri­ence. — Anony­mous

Good pace of mate­r­i­al. Good time spent on prac­ti­cal. Good check­ing in/ cor­rect­ing dur­ing prac­ti­cal. — Anony­mous

Kris- Great teacher! Great course. Great. Great! — Anony­mous

Infor­ma­tion was well pre­sent­ed. Infor­ma­tion was clear. Demon­stra­tions were well done. - Anony­mous

Great knowl­edge. Excel­lent com­mu­ni­ca­tion. Easy to fol­low instruc­tions. Makes the class fun. — Anony­mous

You made the course and mate­r­i­al cov­ered fun where­as oth­er instruc­tors come off as boring/ straight laced. Your polic­ing back­ground shows and that’s good! — Anony­mous

Sim­ple and inter­ac­tive. Both instruc­tors went around to every­one at least once per exer­cise. — Anony­mous

Great review- thanks! Good bal­ance between class and prac­ti­cal. Great job knowl­edge and keep­ing every­ones focus in a large group. — Anony­mous

Pro­fes­sion­al. Real­is­tic. Infor­mal. Con­fi­dence build­ing. Good facil­i­ty. Works around peo­ples injuries. — Anony­mous

What I liked…Baton train­ing. Hand­cuff train­ing. Kris’s enthu­si­asm. — Anony­mous

What I liked… Every­thing! Have no com­plaints. The pace of the learn­ing and activ­i­ties was per­fect. Knowl­edge on the sub­ject is obvi­ous­ly very high. — Anony­mous

Pre­pared instruc­tors. Knowl­edge from expe­ri­ence (great sto­ries). Pro­fes­sion­al and method­i­cal instruc­tion. — Anony­mous

Con­tent was awe­some. Deliv­ery was awe­some. Great group inter­ac­tions. Knowl­edge­able instruc­tors. Great exam­ples. — Anony­mous

Bylaw Offi­cer Real­i­ty Based Train­ing: Tes­ti­mo­ni­al

Pos­i­tive ener­gy. Fun interactions/ real­is­tic. — Anony­mous

I liked that the course was expe­ri­en­tial. I liked the lev­i­ty of the instruc­tors. I liked that I Iearned a few help­ful things. — Anony­mous

Good speak­ing pre­sen­ta­tion. Prac­ti­cal (drills and sce­nar­ios) were infor­ma­tive. — Anony­mous

Enjoyed the course. Detailed. Artic­u­lat­ed. Use­ful for Bylaw. — Anony­mous

Well versed. Applic­a­ble sce­nar­ios. Help­ful assault cues. — Anony­mous

I love your pas­sion and enthu­si­asm and dri­ve in teach­ing us how to become safer and stay safe. Every­thing was very rel­e­vant and impor­tant. Thank you and I wish it was much longer than 1 day. You empow­er us! — Anony­mous

Enjoyed the day. Loved the hand to hand (elbows and knees). Like sce­nar­ios. Good infor­ma­tion pro­vid­ed. Great pre­sen­ta­tion (good team). Make stu­dents feel com­fort­able. — Anony­mous

I liked how every­one took part. The course was tai­lored to Bylaw enforce­ment with real day to day sit­u­a­tions. Chris and Kris did a great job and kept it inter­est­ing. — Anony­mous

Very thought­ful teach­ing process. Exud­ed con­fi­dence in our abil­i­ty. Pro­vid­ed con­struc­tive crit­i­cism. Process was a nat­ur­al pro­gres­sion into more dif­fi­cult sit­u­a­tions. — Anony­mous

Excel­lent course! Cov­ered rel­e­vant top­ics and sce­nar­ios for Bylaw. Great to have hands on and to do real­i­ty based sce­nar­ios. — Anony­mous

Liked the self defense tech­niques, learn­ing when it’s appro­pri­ate to use defen­sive tac­tics. Clear expla­na­tion of our rights and respon­si­bil­i­ties. Liked the tips re: spo­ken artic­u­la­tion. — Anony­mous

Extreme­ly knowl­edge­able. Real­is­tic role play­ing. Well paced day. High­ly rec­om­mend. — Anony­mous

Super engag­ing and ani­mat­ed. Artic­u­late. Tons of real world examples/ sce­nar­ios. Amaz­ing role play­ing. Learn­ing a $h!t ton. Thank you. — Anony­mous

Very infor­ma­tive. Cre­at­ed a com­fort­able train­ing envi­ron­ment. — Anony­mous

Very knowl­edgable. Con­fi­dent. Great role plays. — Anony­mous

Loved the visu­al­iza­tion focus and examples/ real sto­ries and can­did­ness. Real­ly helped me con­sid­er more sit­u­a­tions and prepar­ing for calls to scenes. — Anony­mous

Thank you for pro­vid­ing prac­ti­cal sce­nar­ios. Will car­ry a flash­light. Great tips on self defense (strikes). — Anony­mous

Intense. Loaded with info and exam­ples. Expe­ri­ence behind the instruc­tors. — Anony­mous

Real­ly inter­est­ing and use­ful con­tent. Role play­ing real­ly helped me fig­ure out my next moves while out at work. Great to get hands on with phys­i­cal ele­ments. — Anony­mous

Applic­a­ble skills in my every­day job require­ments. Spa­tial aware­ness when enter­ing a poten­tial­ly dan­ger­ous envi­ron­ment. — Anony­mous

Great hands on sce­nario based train­ing. Sce­nar­ios reflect­ed day to day job accu­rate­ly. — Anony­mous 

Loved the real­i­ty based train­ing. I will have so much more con­fi­dence in the field. So many great skills. gained today. — Anony­mous

I was super stoked to train in sce­nar­ios that were sim­i­lar to real life sit­u­a­tions. Also being a new employ­ee to bylaw this train­ing ses­sion sig­nif­i­cant­ly enhanced my con­fi­dence. Train­ing and get­ting to know and work in these sce­nar­ios sig­nif­i­cant­ly helped being more com­fort­able with each oth­er espe­cial­ly for on patrol real life sit­u­a­tions. — Anony­mous